Re-bill a period already billed (re-billing)

Nicolas Vodoz Updated by Nicolas Vodoz

  1. Open Site > Administration > Site accounting > Invoices.
  2. Click on the + button and fill in the following fields in the form:
    1. Set the parameters according to Generate one or more invoices
    2. Re-billing: Click on the pencil icon to bill a period that has already been billed again (re-bill) and complete the following additional fields:
      1. Re-billing: Check in case of re-billing. Amounts already collected for the re-billed period are then automatically deducted from the new invoice.
      2. Fixed cost allocation: This box is checked by default. It allows the exclusion of postal mailing costs or reminder fees already billed for the re-billed period from the amount to be deducted from the new invoice.
      3. Cover page: To attach an explanatory letter to the new invoice to provide explanations to the consumer, a page can be added.
        1. Model: Letter in PDF format. If the model only contains the logo, it will be used as a background for the title and content defined below. Conversely, if the Title and Content fields are left blank, the explanations must appear directly in this model. It is recommended to always perform tests before sending.
        2. Title: Title of the accompanying letter
        3. Content: Text of the accompanying letter
  3. When sending invoices that show a negative balance, a refund will be created automatically. You will then need to Refund an account.

How Did We Do?

Visualize Site suppliers financial documents

Refund an Account

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