Virtual assistant
Installer
Planning
Installer Quick Start Guide (read first)
Overall Climkit Site Planning
Process for setting up a Climkit site
Planning the Climkit Gateway connection and network connectivity
Planning electricity management
Planning electric vehicle charging station management
Planning heating, water, and ancillary cost management
Planning collective laundry management
Planning recharge management for eBikes
General Terms and Conditions of Sale
Platform Configuration
Request for an installer account
Creating a new site
Add the router (4G or LAN)
Adding the Climkit Gateway
Adding electricity meters
Registering the photovoltaic installation information
Save battery info
Adding charging stations
Add OCPP Remote charging station
Add the 4 relay I/O module
Adding RFID readers
Adding heat and water meters
Installation and connection
Install the 4G Router
Install the LAN router
Installing the Climkit Gateway
Install the RS485-Ethernet converter
Install the M-Bus converter
Install the standard Ethernet switch
Install the PoE Ethernet switch
Install Wi-Fi access points
Installing electricity meters
Install charging stations
Install the heat and water meters
Install the RFID badge reader
Install the three-phase relay meter
Install the Shelly relay meter
Install the 4-relay I/O module
Verification and testing
Owner
Administrative setup
Getting Started Guide - administrative setup
Form - 1. Contact Information
Form - 2. Solutions
Form - 3. Rates
Contract and documents to complete
Owner online account
Consumer information flyers
Online access, RFID badge and charging stations
FAQ and other information
Resident
Account and app
Electricity Invoice
Electric vehicle charging station
Collective laundry room
Electric vehicle (eBike) charging
Platform Components
Platform Access
Terminology
Site
Settings
Creating/editing a note or a to-do item
Closing an issue to be processed
Site Status
Add/Modify building(s)
Steps for setting up a site
Delete/deactivate a site
Add/Modify equipment(s)
Modify basic site information
Equipment
Add/modify a gateway
Add/modify a router
Add/modify an electricity meter
Bulk insertion of meters
Bulk assigning meters to a gateway
Add/edit a distribution zone
Add/modify a charging station
Add/modify a thermal or water meter
Add/edit a GRD meter (FTP transfer)
Remote connection to a Climkit gateway
Administration
Stakeholders
Financial conditions
Visualize site management conditions
Activating/deactivating a solution
Operating method configuration
Viewing financial conditions
Creation/editing/addition of a financial condition
Deleting a financial condition
Accounts
Create a consumer account
Create a contact
View and download invoices for an account
Send platform access to a contact
Add/modify billing address
Link an existing account to a site
Changing the correspondence method
Billing and prices
Creation/editing of a billing point
Registering a move (transfer)
Assigning an account to a billing point
Add/modify the default charge advance payment for a billing point
View site consumption rates
Consumption rate creation
Creating/editing a consumption rate
Creation/editing of a tariff component
View fixed rates and subscriptions
Customizing invoice/statement position labels
See Financial Conditions billed at billing points
RFID badge
Accounting
Tools
Meter control
Visualization
Expense breakdowns
Introduction to the Expense statements tool
Create/edit an accounting period
Modifying expense statement settings
Add/edit a general expense invoice in an expense statement
Edit collected advance payments from an expense statement
Specifics of heating and hot water fees
Check and download meter readings for the cost accounting period
Distribute costs and generate expense statements
Exporting individual consumption data for the fee statement period
API
Table of Contents
- Categories
- Owner
- FAQ and other information
- Billing rates
Billing rates
Everything measured by meters can be billed.
Other fixed fees such as management fees can also be invoiced.
Rates are defined during the administrative setup and can subsequently be modified via the online portal.
1. Electrical energy
Electrical energy is measured in kWh.
It is billed for electricity meters, electric vehicle charging stations, collective laundry managers, etc.
A different rate is applied depending on the energy source (solar or grid) and the time of consumption during the day or the day of the week.
Within the scope of the RCP in rental buildings, the tariff system is regulated. See Tarification in the context of RCP.
We thus have the following different electrical energy rates:
Electrical energy from the grid
- Single grid rate: single rate for the entire day (24/7)
- Double grid rate: high rate (also called peak hours - HP) and low rate (also called off-peak hours - HC).
The choice between single or double rate is generally defined by the supply method of the local Distribution system operator (DSO).
The latter also defines the high and low rate hours. Generally, the rate is low during the night, as well as all day on Saturdays and Sundays.
Solar electrical energy (from the photovoltaic installation)
- Single solar rate: single rate for the entire day (24/7)
- Double solar rate: high rate (also called peak hours) and low rate (also called off-peak hours).
Power fees
In some cases, the grid operator invoices power fees (in kW).
These fees correspond to the maximum power peak consumed during a month or a year.
It is defined by the maximum amount of energy (kWh) consumed during a 15-minute interval and multiplied by 4.
By entering a power rate in the portal, these power fees are distributed among the site users proportionally to their own power peak and appear on their individual invoice or statement.
Surcharge for certain solutions
For the Mobility (charging stations), Washaccess (collective laundry manager) and eBike (electric bicycle charging) solutions, the owner can set an increased per-kWh rate to cover both the electricity costs and the costs of providing and depreciating the equipment.
For example, it is recommended to charge a rate of CHF 1.00 to CHF 1.50 per kWh for the use of laundries and electric bicycle charging.
2. Other fixed fees
Fixed fees are billed regardless of consumption.
These mainly include the following items:
- Climkit management fees according to the implemented solutions
- DSO meter subscription shared among consumers
- Rental or provision of a charging station by the owner. Recommended price: CHF 30.- to 40.- per month.
The owner or manager is free to charge these items to the residents or not. If so, these items appear distinctly on the statements or invoices sent to the residents.
3. Thermal energy and water
Generally, thermal energy (heating) and water are not billed directly, but the related charges are simply distributed proportionally to individual consumption (see Expense statements below).
Nevertheless, it is possible in some cases to bill this type of consumption with a per-kWh rate for thermal energy and per m³ for water (thermal contracting, camping, etc.)
Climkit does not collect advance payments.