Virtual assistant
Installer
Planning
Installer startup guide (read first)
Global planning of a Climkit site
Process for setting up a Climkit site
Plan the connection of the Climkit Gateway and network connectivity
Schedule the electricity management
Plan the management of electric vehicle charging stations
Schedule the management of heating costs, water, and ancillary costs
Plan collective laundry management
Plan to manage eBike charging
General terms and conditions of sale
Platform configuration
Request for an Installer account
Creation of a new site
Add the router (4G or LAN)
Adding the Climkit Gateway
Adding electricity meters
Save the Photovoltaic installation information
Save the battery info
Adding charging stations
Add the OCPP Remote Electric vehicle charging station
Add the 4-relay I/O module
Adding RFID readers
Adding heat and water meters
Installation and connection
Install the 4G Router
Install the LAN router
Installing the Climkit Gateway
Install the RS485-Ethernet converter
Install the M-Bus converter
Install the standard Ethernet switch
Install the PoE Ethernet switch
Install Wi-Fi Access points
Install the electricity meters
Install the charging stations
Install the heat and water meters
Install the RFID reader
Install the three-phase Relay meter
Installing the Shelly relay meter
Install the 4-relay I/O module
Verification and testing
Owner
Administrative setup
Getting started guide - administrative setup
Form - 1. Contact details
Form - 2. Solutions
Form - 3. Billing rates
Contract and documents to be completed
Online account for owners
Information flyers for consumers
Online Access, RFID badge and charging stations
FAQ and other information
Resident
Account and app
Electricity invoice
Electric vehicle charging station
Building laundry room
Electric vehicle charging (eBike)
Platform
Platform Access
Terminology
Site
Settings
Creation/editing of a note or an issue to be addressed
Close an issue to be processed
Site statuses
Add/Modify building(s)
The steps for setting up a site
Delete/deactivate a site
Add/Edit equipment
Edit the basic information of a site
Equipment
Add/modify a gateway
Add/modify a router
Add/modify an electricity meter
Bulk insert meters
Bulk assign meters to a gateway
Add/modify a distribution zone
Add/edit a charging station
Add/modify a thermal meter or water meter
Add/edit a DSO meter (FTP transfer)
Connect remotely to a Climkit gateway
Administration
Stakeholders
Management terms
View the site management conditions
Enabling/disabling a solution
Configuration of the operating method
Visualize the financial conditions
Creation/edition/addition of a financial condition
Deletion of a financial condition
Accounts
Create a consumer account
Create a contact
Visualize and download account invoices
Send Platform Access to a contact
Add/modify the postal billing address
Link an existing account to a site
Change the correspondence method
Rates and billing points
Creation/editing of a billing point
Registering a move (transfer)
Assignment of an account to a billing point
Add/modify the default charge advance payment of a billing point
View site billing rates
Editing a consumption tariff
Creation/editing of a consumption tariff
Creation/editing of a consumption tariff component
View fixed rates and subscriptions
Customize invoice line item labels/titles
View the Financial conditions billed to the billing points
RFID badges
Accounting
Tools
Meter inspection
Visualization
Expense statements
Introduction to the Expense statement generation tool
Create/edit an accounting period for expense statements
Modify the expense statements settings
Add/modify a general invoice for an expense statement
Edit the advance payments collected for an expense statement
Special feature of room heating and hot water production fees
Verify and download meter readings for the expense statement period
Make the cost allocation and generate the expense statements
Export individual consumptions for the expense statements period
API
Table of Contents
- Categories
- Owner
- FAQ and other information
- Billing rates
Billing rates
Everything measured by the meters can be billed.
Other fixed fees such as management fees can also be billed.
Tariffs are defined during the administrative setup and can then be modified via the online portal.
1. Electricity
Electricity is measured in kWh.
It is billed for electricity meters as well as for electric vehicle charging stations, the collective laundry manager, etc.
A different tariff is applied depending on the origin of the energy (solar or grid) and the time of consumption during the day or the day of the week.
Within the framework of an RCP in rental buildings, pricing is regulated. See Pricing within the RCP framework.
We thus have the following different electricity tariffs:
Electricity from the grid
- Grid (standard) tariff: single tariff for the entire day (24h/24)
- Grid (double) tariff: High tariff (also called Peak Hours) and low tariff (also called Off-peak Hours).
The choice between single or double tariff is generally defined by the supply mode of the local distribution system operator (DSO).
The latter also defines the high and low tariff hours. Generally, the tariff is low during the night, as well as all day on Saturday and Sunday.
Solar electricity (from the photovoltaic installation)
- Solar simple tariff: single tariff for the entire day (24h/24)
- Solar double tariff: High tariff (also called Peak Hours) and low tariff (also called Off-peak Hours).
Power fees
In certain cases, the grid manager bills power fees (in kW).
These fees correspond to the maximum power peak consumed during a month or a year.
It is defined by the maximum amount of energy (kWh) consumed during a 1/4 hour and multiplied by 4.
By entering a power tariff on the portal, these power fees are distributed among the site users proportionally to their own power peak and appear on their individual invoice or individual statement.
Surcharge for certain solutions
In the case of Mobility solutions (charging stations), Washaccess (collective laundry manager), and EBike (electric bike charging), the owner can define a marked-up kWh tariff to cover both electricity costs and the costs of provision and depreciation of the equipment.
For example, it is recommended to charge a tariff of CHF 1.00 to CHF 1.50 per kWh for the use of laundries and charging electric bikes.
2. Other fixed fees
Fixed fees are billed regardless of consumption.
These mainly consist of the following items:
- Climkit management fees according to the solutions in place
- DSO meter subscription distributed among consumers
- Rental or provision of a charging station by the owner. Recommended price: CHF 30.- to 40.- per month.
The owner or manager is free to charge them to the residents or not. If so, these items appear separately on the individual statements or invoices sent to residents.
3. Thermal energy and water
In general, thermal energy (heating) and water are not billed directly, but the associated charges are simply distributed proportionally to individual consumption (see Expense statements below).
However, it is possible in some cases to bill this type of consumption with a tariff per kWh for thermal and per m³ for water (thermal contracting, campsites, etc.).
Climkit does not collect advance payments.