Activation/deactivation of a solution

Nicolas Vodoz Updated by Nicolas Vodoz

  1. Open Site > Administration > Management conditions > Solutions > Solutions.
  2. Click on the + button to add a solution.
  3. Select and configure the following parameters:
    1. Solution type
    2. Billing frequency: By default, quarterly. The frequency is the same for all billing points on the site.
    3. Start of billing: date from which the consumers' consumption is accounted for and/or billed, and the site owner is billed for metering and billing costs according to the management contract.
    4. End of billing: Leave empty
    5. Label on the invoice (section title): To change the name of the solution at the top of the section on the consumer invoice.
  4. Click save.
  5. Under Other solutions, add solutions that do not involve costs for the owner or billing to residents.

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