Refund an account

Nicolas Vodoz Updated by Nicolas Vodoz

  1. Open the site > Administration > Accounting > Refunds. This tab is only displayed if the operating method is Billing and payments.
  2. Click on the + button and fill in the following fields:
    1. Account: select the account to be refunded.
      1. Ensure that the selected account has up-to-date Bank account details (Beneficiary name, Full address, IBAN)
    2. Amount: Amount to be refunded
    3. Remarks: Explain the reason for the refund, specifying, for example, the invoice reference or the date of receipt of payment.
    4. Financial year: Select the Financial year on which this refund should be booked.
    5. Click on Refund.
    6. Two documents are created: a Collection invoice and a Refund.
      1. If the refund results from an overpayment (or any similar reason) > Keep both documents.
      2. If the refund results from a collected invoice (or any similar reason) > Delete the collection invoice on Bexio.

How Did We Do?

Re-billing an already billed period (re-billing)

Actions on an invoice (validate, send, cancel...)

Contact