Refunding an Account

Nicolas Vodoz Updated by Nicolas Vodoz

  1. Open the site > Administration > Accounting > Refunds. This tab is only displayed if the operating method is Billing and payment.
  2. Click on the + button and fill in the following fields:
    1. Account: select the account to refund.
      1. Ensure that the selected account has an up-to-date bank account (Beneficiary name, Full address, IBAN)
    2. Amount: Amount to be refunded
    3. Remarks: Explain the reason for the refund, specifying, for example, the invoice reference or the date of the payment received.
    4. Financial year: Select the financial year for accounting this refund.
    5. Click on Refund.
    6. Two documents are created: a Collection Invoice and a Refund.
      1. If the refund arises from an overpayment (or any other similar reason) > Keep both documents.
      2. If the refund arises from a collected invoice (or any other similar reason) > Delete the collection invoice on Bexio.

How Did We Do?

Re-billing a previously billed period (re-billing)

Actions on an invoice (validate, send, cancel...)

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