Table of Contents

Contact and role

Each account can have one or more contacts.

A contact is a person who has individual access to the account's sites using their email address and password. Examples include employees of a property management company or a photovoltaic installation company who have access to the sites managed by their employer.

Each contact has the following main details:

  • First name
  • Last name
  • E-mail
  • Role:
    • Administrator
    • Member

Role

The contact with the Administrator role can edit the account settings as well as add or delete contacts. This is generally the manager of the Account's company, allowing them to add or remove contacts based on new hires and departures within their company.

Contacts with the Member role only have access to the account's Sites.

Permissions

Permissions are the possible actions a contact can take on a site. The default permissions are defined by the type of their account.

For example, only contacts of an Investor account have access to Site accounting, whereas contacts of an Installer account can add and configure technical equipment.

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