Table of Contents

Contact and Role

Each account can have one or more contacts.

A contact is a person who has individual access to the sites of the account via their email address and password. This typically includes employees of a management company or a photovoltaic installation company who have access to the sites managed by their employer.

Each contact has the following main parameters:

  • First Name
  • Last Name
  • Email
  • Role:
    • Administrator
    • Member

Role

The contact with the Administrator role can edit the account settings as well as add or remove contacts. This is generally the person responsible for the account company who can add or remove contacts based on the arrival and departure of individuals in their company.

Contacts with the Member role only have access to the Sites of the account.

Permissions

Permissions refer to the actions a contact can take on a site. The default permissions are defined by the type of their account.

For example, only contacts of an Investor account have access to the site accounting, while contacts of an Installer account can add and configure technical equipment.

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Stakeholders

Contact