Table of Contents

Modify the fee breakdown settings

  1. Open the site > Tools > Charge statement: select the desired statement by clicking on its title.
  2. Check the desired sections that will appear on the statements to be provided to the residents:
    1. Room Heating: heating costs for the apartments. Check if the site is equipped with individual heating meters.
    2. Hot Water Production: costs of producing hot water. Check if the site is equipped with individual hot water meters.
    3. Water Supply and Treatment: costs of supplying water and treatment costs. Check if the site is equipped with individual cold and hot water meters.
    4. Ancillary Costs: All other costs to be allocated based on areas or shares (e.g., concierge services, administrative fees, electricity for common area lighting...) as well as heating and water costs if the corresponding meters do not exist.
    5. Electricity: Check only if individual electricity consumption is included in the costs. Do not confuse with common area electricity for lighting, which is an ancillary cost. In most cases, individual electricity consumption is billed separately either by the RCP manager or directly by the DSO.
    6. Renovation Account: In the context of a condominium, it is possible to add this section and thus include it directly in the statement.
  3. Then check the following items as needed:
    1. Deduction of Advances: If the collected advances are recorded, it is possible to deduct them and indicate it on the statement.
    2. Payment Slip / Credit Note: Add a payment slip if the statement amount compared to the collected advances is in favor of the owner. In the case of a balance in favor of the resident, it is indicated that the amount in their favor will be paid into their bank account.
    3. Show Meter Readings: Add a section that indicates the readings of the meters recorded at the beginning and the end of the statement period.
  4. Select the bank account to be used to generate the payment slip if the Payment Slip item has been checked above.

How Did We Do?

Create/modify an expense accounting period

Add/modify a general expenses invoice in an expense report

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