Virtual Assistant
Contractor
Getting started
Solutions and Documentation Structure
Material ordering and commissioning
General Sales Terms and Conditions and Warranty
Connection diagrams
Gateway and Communication
Community - Electric Metering - RCP
Heating - Heating and Water Metering
Mobility - EV Charging Stations
Washaccess - Laundry Manager
EBike - Charging Electric Bicycles
Optimization of self-consumption
Energy monitoring of the building
Equipment and installation
Gateway Climkit
4G Router
LAN Router
RS485-Ethernet Converter
Switch ethernet DIN POE
WiFi Network
Electric Meters
MBus-RS485 converter
Heating & Water Meters
EV Charging Stations
Relay I/O Module
RFID Readers
Relay Meters
Commissioning
Configuration and commissioning
Start-Up Guide for Commissioning
Add a router to a site
Add a Climkit Gateway to a Site
Configuration of Electric Meters
Charging Station Configuration
Configuring heating and water meters (MBus)
Optimization through relays and EV charging stations
Verification of Meter Connections
Advanced Configuration
Gateway Configuration
Cloud Gateway Configuration (MQTT)
RFID Reader Configuration
IP Network Configuration & Routers
RS485 to Ethernet TCP/IP Converters
Configure Teltonika RUT241
Configuring Display Screens
Modbus Meter Configuration
Data Counting Processing
Meter Read Manually
Inepro PRO380 Meters and Various
Configuration of ABB charging station
Wallbox Configuration
Configuration of Schneider EVlink Pro AC charging station
Zaptec Terminal Configuration
Property Owner
Administrative Setup
Getting Started Guide - Administrative Setup
Form - 1. Contact Details
Form - 2. Solutions
Form - 3. Rates
Contract & Documents to Complete
Online Account for Homeowners
Information Flyers for Residents
Online Access, RFID Badge & Charging Stations
FAQ & other Information
Resident
Platform
Access to the platform
Terminology
Site
Parameters
Modify the data validation schema for counting
Creation/Editing of a Note or an Issue to be Addressed
Close an issue to be addressed
The states of a site
Add/Edit Building(s)
The steps to set up a website
Add/Edit Equipment(s)
Edit Basic Site Information
Equipment
Add/Modify a Gateway
Add/Edit a Router
Add/Modify an Electricity Meter
Mass Insertion of Meters
Bulk Assign Counter to a Gateway
Add/modify a distribution area
Add/Modify a Charging Station
Add/Modify a Thermal or Water Meter
Add/Edit a GRD Counter (FTP Transfer)
Connecting Remotely to a Climkit Gateway
Administration
Speakers
Management Conditions
Visualizing Site Management Conditions
Activation/Deactivation of a Solution
Configuration of the Operating Method
Visualizing Financial Conditions
Creation/Editing/Adding a Financial Condition
Removal of a financial condition
Accounts
Create a Consumer Account
Create a Contact
View and Download Invoices from an Account
Send platform access to a contact
Add/modify billing address
Link an Existing Account to a Site
Change the Matching Method
Rates and Billing Points
Creation/Editing of a Billing Point
Registering a Move (Transfer)
Account assignment to a billing point
Add/modify the default charge deposit of a billing point
See the prices on the consumption site
Editing a consumption rate
Creation/Editing of a Consumption Rate
Creation/Editing of a Consumption Rate Component
See Fixed Rates and Subscriptions
Customize Invoice Line Item Labels/Titles
See the Financial Conditions Invoiced at the Billing Points
RFID Badges
Accounting
Tools
Control of Meters
Visualization
Expense Reports
Introduction to the Expense Tracking Tool
Create/modify a fee countdown period
Modify Fee Count Settings
Add/Modify a General Expense Invoice in an Expense Report
Edit the deposits received from an expense statement
Specificity of heating and hot water production costs
Check and download meter readings for the billing period
Distributing and Generating Expense Summaries
Exporting Individual Consumption for the Expense Settlement Period
API
- Categories
- Resident
- Electricity Bill
Electricity Bill
Updated
by Nicolas Vodoz
How often do I receive my electricity bill?
Generally, the invoice is sent quarterly, sometimes monthly.
What details can I see on my invoice?
The bill is divided by solution according to the billing services provided by Climkit in your building (electricity, electric vehicle charging station, use of the laundry room, etc.).
1. Electrical energy
Electrical energy is measured in kWh.
It is billed for both electric energy meters and charging stations for electric vehicles, the laundry manager, etc.
A different rate is applied depending on the origin of the energy (solar or network) and the time of its consumption during the day or day of the week.
We thus have the following different electrical energy rates:
Electrical energy from the grid
By default, the electricity rates used are the rates charged by the GRD for the building. But these prices can also be modified by the owner.
They consist of:
- Single network rate: single rate for the whole day (24 hours a day)
- Dual network tariff: High tariff (also called Peak Hours - HP) and low tariff (also called Off-peak Hours - HC).
The choice between single or double tariff is generally defined by the mode of supply of the local distribution network operator (DNO).
The latter also defines the hours in high rate and low rate. In general, the rate is low during the night, as well as on Saturday and Sunday all day. Refer to the local GRD website for exact times.
The network electricity price includes all energy, distribution and transport costs and DSO taxes. In certain cases, a section "Other legal taxes" distinguishes taxes not subject to VAT.
Solar electrical energy (from the photovoltaic installation)
- Simple solar rate: single rate for the whole day (24 hours a day)
- Double solar rate: High rate (also called Peak Hours) and low rate (also called Off-Peak Hours).
Power charges
In some cases, the network operator charges power fees (in kW).
These costs correspond to the maximum peak power consumed during a month or a year.
It is defined by the maximum quantity of energy (kWh) consumed during 1/4 hour and multiplied by 4.
These power costs are distributed among the residents of the site in proportion to their own peak power and appear on their individual bill or statement.
Surcharge for certain solutions
In the case of the Mobility (charging stations), Washaccess (laundry room manager) and EBike (electric bike charging) solutions, the owner can set an increased kWh rate to cover both electricity costs and costs. provision and depreciation of equipment.
2. Other fixed costs
Fixed costs are invoiced independently of consumption.
These mainly concern the following elements:
- Climkit metering and management fees
- DSO fixed costs (e.g. meter rental, fixed connection tax, etc.)
- Rental or provision of a charging station by the owner.
The owner or manager is free to charge them to the residents or not. If this is the case, these elements appear separately on the statements or invoices sent to residents.
How are invoices transmitted?
Invoices are sent by post at a cost of CHF 2.75 (excl. VAT) per shipment. However, it is possible to receive invoices by email or eBill at no additional cost.
The procedure to follow is indicated on each invoice sent.
How do I announce my move or arrival?
Contact your management or your landlord who will inform Climkit.