Virtual assistant
Installer
Getting Started Guide
Solutions and documentation structure
Equipment ordering and commissioning
General terms and conditions of sale and warranty
Wiring diagrams
Gateway and communication
Community - Electricity Metering - RCP
Heating - Heating metering and water
Mobility - EV Charging Stations
Washaccess - Collective laundry manager
EBike - Recharge electric bikes
Self-consumption optimization
Building energy monitoring
Equipment and installation
Configuration and commissioning
Commissioning
Getting Started Guide
Add a router to a site
Add a Climkit Gateway to a site
Electricity meter configuration
Charging station configuration
Configuration of heating and water meters (MBus)
Installation of Shelly relay meters
Optimization via EV relays and charging stations
Checking meter connection status
Advanced configuration
Configuration Gateway
RFID reader and relay meter configuration
IP network configuration and routers
RS485-Ethernet TCP/IP Converters
Configure Teltonika RUT241
Display configuration
Modbus Meter Configuration
Metering data processing
Manually read meter
Inepro PRO380 Meters and various
ABB Terra AC Charging Station Configuration
Wallbox configuration
Firewall rules for Climkit Gateway
Schneider EVlink Pro AC Charging Station Configuration
Zaptec Charging Station Configuration
Owner
Administrative setup
Getting started guide - administrative setup
Form - 1. Contact details
Form - 2. Solutions
Form - 3. Rates
Contract and documents to complete
Owner account
Consumer information flyers
Online access, RFID badge and charging stations
FAQ and other information
Resident
Platform
Platform access
Terminology
Site
Parameters
Creation/edit of a note or to-do item
Closing an open issue
Site statuses
Add/Modify building(s)
The steps for setting up a site
Delete/deactivate a site
Add/Edit Equipment(s)
Modify site basic information
Equipment
Add/modify a gateway
Add/modify a router
Add/modify an electricity meter
Bulk meter insertion
Mass assigning meters to a gateway
Add/edit a distribution zone
Add/modify a charging station
Add/modify a thermal or water meter
Add/edit a DSO meter (FTP transfer)
Remote connection to a Climkit gateway
Administration
Stakeholders
Financial conditions
Visualizing Site Management Conditions
Activating/Deactivating a Solution
Configuration of the Operating Method
Visualizing Financial Conditions
Creation/editing/addition of a financial condition
Removal of a financial condition
Accounts
Create a consumer account
Create a contact
View and download account invoices
Send platform access to a contact
Add/modify billing address
Link an existing account to a site
Changing the correspondence method
Rates and billing points
Creating/editing a billing point
Register a move (relocation)
Account assignment to a billing point
Add/edit default charge advance payment for a billing point
View site consumption rates
Consumption Rate Edition
Creation/editing of a consumption tariff
Creation/editing of a Tariff component
View fixed rates and subscriptions
Customize invoice position labels/titles
View Financial conditions billed at billing points
RFID badges
Accounting
Tools
Meter control
Visualization
Expense accounts
Introduction to the Expense Statement Tool
Create/edit an expense accounting period
Modify expense statement settings
Add/edit a overhead expense invoice on an expense statement
Edit collected advance payments of an expense statement
Specifics of heating and hot water production costs
Check and download meter readings for the cost accounting period
Allocate expenses and generate expense statements
Exporting individual consumptions for the billing period
API
- Categories
- Resident
- Electricity Bill
Electricity Bill
Updated
by Nicolas Vodoz
How often do I receive my electricity bill?
Generally, the bill is sent quarterly, sometimes monthly.
What details can I see on my bill?
The bill is divided by solution according to the billing services provided by Climkit in your building (electricity, electric vehicle charging station, laundry room usage, etc.).
1. Electric energy
Electric energy is measured in kWh.
It is billed for electricity meters, electric vehicle charging stations, laundry room managers, etc.
A different rate is applied depending on the energy source (solar or grid) and the time of consumption during the day or the day of the week.
We thus have the following different electric energy rates:
Grid electric energy
By default, the electricity rates used are those practiced by the DSO for the building. However, these rates can also be modified by the owner.
They consist of:
- Single grid rate: a single rate for the entire day (24/7)
- Double grid rate: High rate (also called Peak Hours - HP) and low rate (also called Off-Peak Hours - HC).
The choice between a single or double rate is generally defined by the supply method of the local Distribution System Operator (DSO).
The DSO also defines the hours for the high and low rates. Generally, the low rate applies during the night, as well as all day on Saturdays and Sundays. Refer to the local DSO's website for exact times.
The grid electricity rate includes all energy, distribution, transmission fees, and DSO taxes. In some cases, an "Other non-VAT taxes" section distinguishes taxes not subject to VAT.
Solar electric energy (from the photovoltaic installation)
- Single solar rate: a single rate for the entire day (24/7)
- Double solar rate: High rate (also called Peak Hours) and low rate (also called Off-Peak Hours).
Power fees
In some cases, the grid operator charges power fees (in kW).
These fees correspond to the peak power consumed during a month or a year.
It is defined by the maximum amount of energy (kWh) consumed during a 15-minute interval and multiplied by 4.
These power fees are distributed among the site residents in proportion to their own power peak and appear on their individual bill or statement.
Surcharge for certain solutions
For Mobility (charging stations), Washaccess (laundry room manager), and eBike (electric bike charging) solutions, the owner can set an increased per-kWh rate to cover both electricity costs and equipment provision and depreciation costs.
2. Other fixed fees
Fixed fees are billed regardless of consumption.
These mainly include the following items:
- Climkit metering and management fees
- DSO fixed fees (e.g., meter rental, fixed connection tax, etc.)
- Rental or provision of a charging station by the owner.
The owner or manager is free to charge these to the inhabitants or not. If so, these items will appear distinctly on the statements or invoices sent to the inhabitants.
How are the invoices transmitted?
Invoices are transmitted by postal mail at a cost of CHF 2.75 (excluding tax) per mailing. However, it is possible to receive invoices by email or eBill at no extra cost.
The procedure is indicated on each invoice sent.
How do I announce my move or arrival?
Contact your property management or owner, who will inform Climkit.