Electricity bill

Nicolas Vodoz Updated by Nicolas Vodoz

How frequently do I receive my electricity bill?

Generally, the bill is sent out quarterly, sometimes monthly.

What details can I see on my bill?

The bill is split by solution according to the billing services provided by Climkit in your building (electricity, electric vehicle charging station, laundry room usage, etc.).

1. Electricity

Electricity is measured in kWh.

It is billed for electricity meters as well as for electric vehicle charging stations, laundry room managers, etc.

A different rate is applied according to the origin of the energy (solar or grid) and the time of consumption during the day or the day of the week.

We thus have the following different electricity rates:

Grid electricity

By default, the electricity rates used are those charged by the DSO for the building. However, these rates can also be changed by the owner.

They consist of:

  • Single rate grid: a single rate for the entire day (24/7)
  • Double rate grid: High rate (also called Peak Hours - PH) and low rate (also called Off-Peak Hours - OH).

The choice between single or double rate is generally defined by the supply method of the local Distribution System Operator (DSO).

The latter also defines the peak and off-peak hours. Generally, the rate is low during the night, as well as all day on Saturdays and Sundays. Please refer to the local DSO's website for exact times.

The grid electricity rate includes all energy, distribution, transport fees, and DSO taxes. In some cases, an "Other non-VAT taxes" section distinguishes taxes not subject to VAT.

Solar electricity (from the photovoltaic installation)
  • Single rate solar: a single rate for the entire day (24/7)
  • Double rate solar: High rate (also called Peak Hours) and low rate (also called Off-Peak Hours).
Power fees

In some cases, network managers charge power fees (in kW).

These fees correspond to the maximum power peak consumed during a month or a year.

It is defined by the maximum amount of energy (kWh) consumed during 1/4 hour and multiplied by 4.

These power fees are distributed among the site's residents proportionally to their own power peak and appear on their individual statement or invoice.

Surcharge for certain solutions

For Mobility (charging stations), Washaccess (laundry room manager), and eBike (electric bike charging) solutions, the owner may define a surcharged rate per kWh to cover both electricity costs and the costs of providing and amortizing the equipment.

2. Other fixed fees

Fixed fees are billed regardless of consumption.

These mainly include the following items:

  • Climkit metering and management fees
  • DSO fixed fees (e.g., meter rental, fixed connection tax, etc.)
  • Rental or provision of a charging station by the owner.

The owner or manager is free to pass these costs on to the residents or not. If they are passed on, these items appear separately on the statements or invoices sent to the residents.

How are invoices transmitted?

Invoices are transmitted by postal mail at a cost of CHF 2.75 (excluding tax) per mailing. However, it is possible to receive invoices by e-mail or eBill free of charge.

The procedure is indicated on each invoice sent.

How do I report my move or arrival?

Contact your property management or owner, who will inform Climkit.

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