Installer
Planning
Installer start-up guide (read first)
Global planning of a Climkit site
Process for setting up a Climkit site
Plan the connection of the Climkit Gateway and network connectivity
Schedule electricity management
Plan optimization and energy storage
Plan the management of electric vehicle charging stations
Plan the management of room heating, water and ancillary costs
Schedule collective laundry management
Schedule eBike charging management
General terms and conditions of sale
Platform configuration
Request for an Installer account
Creation of a new site
Add the router (4G or LAN)
Adding the Climkit Gateway
Adding electricity meters
Save the photovoltaic installation information
Save battery information
Adding charging stations
Add the OCPP Remote electric vehicle charging station
Add the 4-relay I/O module
Add RFID readers
Adding heat and water meters
Installation and connection
Install the 4G Router
Install the LAN router
Install the Climkit Gateway
Install the RS485-Ethernet converter
Install the M-Bus converter
Install the standard Ethernet switch
Install the PoE Ethernet switch
Install the Wi-Fi access points
Install electricity meters
Install the charging stations
Install heat and water meters
Install the RFID reader
Install the three-phase Relay meter
Install the Shelly relay meter
Install the 4-relay I/O module
Verification and testing
Owner
Administrative setup
Getting started guide - administrative setup
Form - 1. Contact details
Form - 2. Solutions
Form - 3. Billing rates
Contract and documents to be completed
Online account for owners
Information flyers for consumers
Online access, RFID badge and charging stations
FAQ and other information
Resident
Account and app
Electricity invoice
Electric vehicle charging station
Building laundry room
Electric vehicle charging (eBike)
Platform
Platform Access
Terminology
Accounts and contacts
Site
Settings
Creation/editing of a note or an issue to be processed
Close an issue to be processed
Site statuses
Add/Modify the building(s)
The steps for the setup phase of a site
Delete/deactivate a site
Add/Modify equipment
Edit the basic information of a site
Equipment
Add/modify a gateway
Add/modify a router
Add/modify an electricity meter
Bulk insert meters
Bulk assign meters to a gateway
Add/modify a distribution zone
Add/modify a charging station
Add/modify a thermal or water meter
Add/edit a Distribution system operator (DSO) meter (FTP transfer)
Connecting remotely to a Climkit gateway
Administration
Stakeholders
Management terms
View site management conditions
Activation/deactivation of a solution
Configuration of the operating method
Visualize the financial conditions
Creation/edition/addition of a financial condition
Deleting a financial condition
Accounts
Create a consumer account
Create a contact
View and download the invoices of an account
Send Platform Access to a contact
Add/modify the billing address
Link an existing account to a site
Change the correspondence method
Rates and billing points
Creation/editing of a billing point
Record a move (transfer)
Assignment of an account to a billing point
Add/modify the default charge advance payment for a billing point
View the rates of the consumption site
Editing a consumption tariff
Creation/edition of a consumption billing rate
Creation/editing of a consumption tariff component
View fixed rates and subscriptions
Customize invoice line item labels/titles
View the Financial conditions billed to the Billing points
RFID badges
Accounting
Tools
Meter inspection
Visualization
Expense statements
Introduction to the Expense statement generation tool
Create/edit an accounting period for expense statements
Modify the expense statement settings
Add/modify a general expense supplier invoice for an expense statement
Edit the collected advance payments of an expense statement
Particularity of room heating and hot water production fees
Verify and download the meter readings for the expense statements period
Perform the cost allocation and generate the expense statements
Export individual consumption for the expense statement period
API
- Categories
- Resident
- Electricity invoice
Electricity invoice
Updated
by Nicolas Vodoz
How often do I receive my electricity bill?
Generally, the invoice is sent quarterly, sometimes monthly.
What details can I see on my invoice?
The invoice is divided by solution according to the billing services provided by Climkit in your building (electricity, electric vehicle charging station, laundry use, etc.).
1. Electricity
Electrical energy is measured in kWh.
It is billed for electricity meters as well as for electric vehicle charging stations, the collective laundry manager, etc.
A different tariff is applied depending on the origin of the energy (Solar or Grid) and the time of consumption during the day or day of the week.
The different electricity tariffs are as follows:
Electricity from the grid
By default, the electricity tariffs used are those practiced by the Distribution system operator (DSO) for the building. However, these rates can also be modified by the Owner.
They consist of:
- Grid (standard) tariff: single tariff for the whole day (24/7)
- Grid (standard) and Grid (off-peak) tariff: High tariff (also called Peak Hours) and low tariff (also called Off-Peak Hours).
The choice between a single or double tariff is generally defined by the supply mode of the local Distribution system operator (DSO).
The latter also defines the high and low tariff hours. Generally, the tariff is low during the night, as well as on Saturdays and Sundays all day. Refer to the local Distribution system operator (DSO) website for exact hours.
The grid electricity tariff includes all energy, distribution, transport costs, and Distribution system operator (DSO) fees. In some cases, an "Other non-VAT taxes" section distinguishes taxes not subject to VAT.
Solar electricity (from the photovoltaic installation)
- Solar single tariff: single tariff for the whole day (24/7)
- Solar double tariff: High tariff (also called Peak Hours) and low tariff (also called Off-Peak Hours).
Power fees
In some cases, the grid operator bills Power fees (in kW).
These fees correspond to the maximum power peak consumed during a month or a year.
It is defined by the maximum amount of energy (kWh) consumed during a 1/4 hour and multiplied by 4.
These Power fees are distributed among the site residents proportionally to their own power peak and appear on their Resident invoice or Individual statement.
Markup for certain solutions
In the case of Mobility solutions (charging stations), Washaccess (collective laundry manager) and EBike (electric bike charging), the Owner can define a marked-up kWh tariff to cover both electricity costs and the costs of provision and depreciation of the Equipment.
2. Other fixed fees
Fixed fees are billed independently of consumption.
These mainly consist of the following:
- Climkit Metering fees and Management fees
- Distribution system operator (DSO) fixed fees (e.g., meter rental, fixed connection tax, etc.)
- Charging station rental fees or provision of a station by the Owner.
The Owner or Manager is free to pass them on to the inhabitants or not. If they do, these items appear separately on the Individual statements or Consumer invoices sent to inhabitants.
How are invoices sent?
Invoices are sent by Postal mailing for a fee of CHF 2.75 (excl. VAT) per mailing. However, it is possible to receive invoices by email or eBill at no additional cost.
The procedure to follow is indicated on each invoice sent.
How do I report my move or arrival?
Contact your property manager or your Owner, who will inform Climkit.