Electricity Bill

Nicolas Vodoz Updated by Nicolas Vodoz

How often do I receive my electricity bill?

Generally, the bill is sent quarterly, sometimes monthly.

What details can I see on my bill?

The bill is divided by solution according to the billing services provided by Climkit in your building (electricity, electric vehicle charging station, laundry room usage, etc.).

1. Electric energy

Electric energy is measured in kWh.

It is billed for electricity meters, electric vehicle charging stations, laundry room managers, etc.

A different rate is applied depending on the energy source (solar or grid) and the time of consumption during the day or the day of the week.

We thus have the following different electric energy rates:

Grid electric energy

By default, the electricity rates used are those practiced by the DSO for the building. However, these rates can also be modified by the owner.

They consist of:

  • Single grid rate: a single rate for the entire day (24/7)
  • Double grid rate: High rate (also called Peak Hours - HP) and low rate (also called Off-Peak Hours - HC).

The choice between a single or double rate is generally defined by the supply method of the local Distribution System Operator (DSO).

The DSO also defines the hours for the high and low rates. Generally, the low rate applies during the night, as well as all day on Saturdays and Sundays. Refer to the local DSO's website for exact times.

The grid electricity rate includes all energy, distribution, transmission fees, and DSO taxes. In some cases, an "Other non-VAT taxes" section distinguishes taxes not subject to VAT.

Solar electric energy (from the photovoltaic installation)
  • Single solar rate: a single rate for the entire day (24/7)
  • Double solar rate: High rate (also called Peak Hours) and low rate (also called Off-Peak Hours).
Power fees

In some cases, the grid operator charges power fees (in kW).

These fees correspond to the peak power consumed during a month or a year.

It is defined by the maximum amount of energy (kWh) consumed during a 15-minute interval and multiplied by 4.

These power fees are distributed among the site residents in proportion to their own power peak and appear on their individual bill or statement.

Surcharge for certain solutions

For Mobility (charging stations), Washaccess (laundry room manager), and eBike (electric bike charging) solutions, the owner can set an increased per-kWh rate to cover both electricity costs and equipment provision and depreciation costs.

2. Other fixed fees

Fixed fees are billed regardless of consumption.

These mainly include the following items:

  • Climkit metering and management fees
  • DSO fixed fees (e.g., meter rental, fixed connection tax, etc.)
  • Rental or provision of a charging station by the owner.

The owner or manager is free to charge these to the inhabitants or not. If so, these items will appear distinctly on the statements or invoices sent to the inhabitants.

How are the invoices transmitted?

Invoices are transmitted by postal mail at a cost of CHF 2.75 (excluding tax) per mailing. However, it is possible to receive invoices by email or eBill at no extra cost.

The procedure is indicated on each invoice sent.

How do I announce my move or arrival?

Contact your property management or owner, who will inform Climkit.

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