Electricity invoice

Nicolas Vodoz Updated by Nicolas Vodoz

How frequently do I receive my electricity bill?

Generally, the bill is sent on a quarterly basis, sometimes monthly.

What details can I see on my bill?

The bill is divided by solution according to the billing services provided by Climkit in your building (electricity, electric vehicle charging station, laundry room usage, etc.).

1. Electricity

Electricity is measured in kWh.

It is billed for electricity meters as well as for electric vehicle charging stations, the laundry manager, etc.

A different rate is applied depending on the origin of the energy (solar or grid) and the time of its consumption during the day or the day of the week.

We thus have the following different electricity rates:

Electricity from the grid

By default, the electricity rates used are those practiced by the DSO for the building. However, these rates can also be modified by the owner.

They consist of:

  • Grid single rate: a single rate for the entire day (24/24)
  • Grid double rate: High rate (also called Peak Hours - PH) and low rate (also called Off-Peak Hours - OH).

The choice between a single or double rate is generally defined by the supply method of the local Distribution System Operator (DSO).

The DSO also defines the hours for the high and low rate. Generally, the rate is low during the night, as well as all day on Saturday and Sunday. Refer to the local DSO's website for exact times.

The grid electricity rate includes all energy, distribution, transmission fees, and DSO taxes. In some cases, an "Other non-VAT taxes" section distinguishes taxes not subject to VAT.

Solar electricity (from the photovoltaic installation)
  • Solar single rate: a single rate for the entire day (24/24)
  • Solar double rate: High rate (also called Peak Hours) and low rate (also called Off-Peak Hours).
Power charges

In some cases, the system operator charges power charges (in kW).

These charges correspond to the maximum power peak consumed during a month or a year.

It is defined by the maximum amount of energy (kWh) consumed during 1/4 of an hour and multiplied by 4.

These power charges are distributed among the site residents proportionally to their own power peak and appear on their individual bills or statements.

Surcharges for certain solutions

For Mobility (charging stations), Washaccess (laundry manager), and eBike (electric bike charging) solutions, the owner can set a surcharged rate per kWh to cover both electricity costs and the costs of providing and amortizing the equipment.

2. Other fixed fees

Fixed fees are charged regardless of consumption.

These mainly include the following items:

  • Climkit metering and management fees
  • DSO fixed fees (e.g., meter rental, fixed connection tax, etc.)
  • Rental or provision of a charging station by the owner.

The owner or manager is free to pass these costs on to the residents or not. If they do, these items appear distinctly on the statements or bills sent to the residents.

How are the bills transmitted?

Bills are transmitted by postal mail at a cost of CHF 2.75 (excl. tax) per mailing. However, it is possible to receive bills by e-mail or eBill at no extra cost.

The procedure is indicated on each mailed bill.

How to announce my move or arrival?

Contact your property management company or your owner, who will inform Climkit.

How Did We Do?

Account and app

EV charging station

Contact