Electricity invoice

Nicolas Vodoz Updated by Nicolas Vodoz

How often do I receive my electricity invoice?

Generally, the invoice is sent quarterly, sometimes monthly.

What details can I see on my invoice?

The invoice is divided by solution according to the billing services provided by Climkit in your building (electricity, electric vehicle charging station, laundry use, etc.).

1. Electricity

Electricity is measured in kWh.

It is billed for electricity meters as well as for electric vehicle charging stations, the collective laundry manager, etc.

A different tariff is applied depending on the source of the energy (Solar or Grid) and the time of consumption during the day or day of the week.

We thus have the following different electricity tariffs:

Electricity from the Grid

By default, the electricity tariffs used are the tariffs charged by the DSO for the building. However, these tariffs can also be modified by the owner.

They consist of:

  • Grid (standard) tariff: a single tariff for the entire day (24h/24)
  • Grid (standard) / Grid (off-peak) tariff: High tariff (also called Peak Hours) and low tariff (also called Off-Peak Hours).

The choice between a single or double tariff is generally defined by the supply mode of the local Distribution system operator (DSO).

The latter also defines the high and low tariff hours. Generally, the rate is low during the night, as well as all day on Saturday and Sunday. Refer to the local DSO website for exact hours.

The Grid electricity tariff includes all energy, distribution, transport costs, and DSO taxes. In some cases, an "Other non-VAT taxes" section distinguishes taxes not subject to VAT.

Solar electricity (from the photovoltaic installation)
  • Solar simple tariff: a single tariff for the entire day (24h/24)
  • Solar double tariff: High tariff (also called Peak Hours) and low tariff (also called Off-Peak Hours).
Power fees

In some cases, the network operator bills power fees (in kW).

These fees correspond to the maximum power peak consumed during a month or a year.

It is defined by the maximum amount of energy (kWh) consumed during a 1/4 hour and multiplied by 4.

These power fees are distributed among the residents of the site proportionally to their own power peak and appear on their invoice or individual statement.

Surcharge for certain solutions

In the case of Mobility (charging stations), Washaccess (collective laundry manager), and EBike (electric bike charging) solutions, the owner can define a marked-up kWh rate to cover both electricity costs and the costs of equipment provision and depreciation.

2. Other fixed fees

Fixed fees are billed independently of consumption.

These mainly consist of the following elements:

  • Climkit metering fees and management fees
  • Fixed DSO fees (e.g., meter rental, fixed connection tax, etc.)
  • Charging station rental fees or provision of a station by the owner.

The owner or manager is free to charge these to the residents or not. If they do, these elements appear separately on the individual statements or invoices sent to the residents.

How are invoices sent?

Invoices are sent by postal mailing for a cost of CHF 2.75 (excl. VAT) per mailing. However, it is possible to receive invoices by email or via eBill at no additional cost.

The procedure to follow is indicated on each invoice sent.

How do I announce my move or my arrival?

Contact your property management or your owner, who will inform Climkit.

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